Southwest Network
Benefits Resource Center
Welcome!
Your benefits matter to us, just as much as they matter to you.
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As we evaluate our benefits offerings, we focus not only on offering high-quality medical plans but also on managing costs and minimizing financial risk for our employees.
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During Open Enrollment, you can update your benefits and add or remove dependents for 2026. Remember, this is your only opportunity to make changes unless you have a qualifying life event.
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OPEN ENROLLMENT IS OCTOBER 20 - 31!
Key Highlights:
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Online enrollment is through UKG Pro.
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GenerationYou is your care advocate for the PPO and High Deductible Health Plans.
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MedWatch is your care advocate for the Value Based Payments Plan.
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If you enroll in a medical plan, your deductible will be waived for virtual telehealth services, including Teladoc and Talkspace.
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Virta Health offers weight management, prediabetes and type 2 diabetes reversal programs, 100% paid for on your behalf.
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Hinge Health, a virtual physical therapy care benefit, is available for your back, joint and muscle pain.
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New Centers of Excellence network for musculoskeletal surgery and substance use treatment, Carrum Health.
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CONTACT INFORMATION
BENEFITS PORTAL
UltiPro / UKG Pro
ew42.ultipro.com
Use Employee Login​
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PATIENT ADVOCACY PROGRAM - UMR
GenerationYou
Group# 76-412278
(844) 600-0919
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PATIENT ADVOCACY PROGRAM - VBP
MedWatch
Group# 76-415722
(888) 453-1096
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PHARMACY
CVS/Caremark
Group#: RX0183
(888) 202-1654
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VIRTUAL CARE
Teladoc (for members of UMR plans)
(800) 835-2362
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HEALTH SAVINGS ACCOUNT
Optum Bank
Group# 76412278S
(800) 791-9361
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​DENTAL
Ameritas
Group#: 38165
ameritas.com
(800) 487-5553​
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VISION
VSP
Group# 30028231
(800) 877-7195
​LIFE / AD&D, VOL LIFE / AD&D, LTD / VOLUNTARY STD
Mutual of Omaha
Group#: G000AL9X
T: (800) 877-5176 Disability Claims
T: (800) 775-8805 Life Claims
F: (402) 997-1865
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EMPLOYEE ASSISTANCE PROGRAM (EAP)
SupportLinc
Company Code: southwestnetwork
(888) 881-5462
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RETIREMENT 403(B)
Voya Financial
Plan # 664TJ8
(800) 584-6001
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FLEXIBLE SPENDING ACCOUNT
CBIZ Flex Team
myplans.cbiz.com
T: (800) 815-3023 opt. 4
F: (800) 584-4185
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CBIZ INVESTMENT ADVISORY SERVICES
Fit Connect Team
fitconnect.cbiz.com
1-866-CBIZFIT
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ABSENCE PRO
FAMILY AND MEDICAL LEAVE
T: (877) 365-2666
TDD: (800) 697-0353
F: (877) 309-0218
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HUMAN RESOURCES
T: (602) 266-8402
F: (602) 263-4064
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CLAIMS ADVOCATE (Dental & Vision)
CBIZ
Angela Schlosser
(520) 321-7503​​