Southwest Network
Benefits Resource Center
Welcome!
Your benefits matter to us, just as much as they matter to you.
As we evaluate our benefits offerings, we focus not only on offering high-quality medical plans but also on managing costs and minimizing financial risk for our employees.
During Open Enrollment, you can update your benefits and add or remove dependents for 2027. Remember, this is your only opportunity to make changes unless you have a qualifying life event.
We encourage you to explore the information on this resource center to make the most of your benefits this year!
OPEN ENROLLMENT IS OCTOBER 19-30!
Key Highlights:
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Online enrollment is through UKG Pro.
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GenerationYou is your care advocate for the PPO and High Deductible Health Plans.
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MedWatch is your care advocate for the Value Based Payments Plan.
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If you enroll in a medical plan, your deductible will be waived for virtual telehealth services, including Teladoc and Talkspace.
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Virta Health offers weight management, prediabetes and type 2 diabetes reversal programs, 100% paid for on your behalf.
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Hinge Health, a virtual physical therapy care benefit, is available for joint, muscle and migraine pain.
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Carrum Health Centers of Excellence is a network for musculoskeletal, substance use, and cancer care treatments.
CONTACT INFORMATION
BENEFITS PORTAL
UltiPro / UKG Pro
ew42.ultipro.com
Use Employee Login
PATIENT ADVOCACY PROGRAM: HDHP AND PPO PLANS
GenerationYou
UMR | Group # 76-412278
(844) 600-0919
PATIENT ADVOCACY PROGRAM: VBP PLAN
MedWatch
VBP | Group # 76-415722
(888) 453-1096
PHARMACY
CVS/Caremark | Group # RX0183
(888) 202-1654
VIRTUAL CARE
Teladoc (for members of UMR plans)
(800) 835-2362
HEALTH SAVINGS ACCOUNT
Optum Bank | Group ID # 76412278S
(800) 791-9361
DENTAL
Ameritas | Group # 38165
ameritas.com
(800) 487-5553
VISION
VSP | Group # 40168675
(800) 877-7195
LIFE / AD&D, VOL LIFE / AD&D, LTD / VOLUNTARY STD
Mutual of Omaha | Group # G000AL9X
T: (800) 877-5176 Disability Claims
T: (800) 775-8805 Life Claims
F: (402) 997-1865
EMPLOYEE ASSISTANCE PROGRAM (EAP)
SupportLinc | Group Code: southwestnetwork
(888) 881-5462
RETIREMENT 403(B)
Voya Financial | Plan # 664TJ8
(800) 584-6001
FLEXIBLE SPENDING ACCOUNT
CBIZ Flex
myplans.cbiz.com
T: (800) 815-3023 opt. 4
F: (800) 584-4185
CBIZ INVESTMENT ADVISORY SERVICES
Fit Connect Team
fitconnect.cbiz.com
1-866-CBIZFIT
ABSENCE PRO: FAMILY AND MEDICAL LEAVE
T: (877) 365-2666
TDD: (800) 697-0353
F: (877) 309-0218
HUMAN RESOURCES
T: (602) 266-8402
F: (602) 263-4064
CLAIMS ADVOCATE (Dental & Vision)
CBIZ
Angela Schlosser
(520) 321-7503